Ordering

Here we will describe how the ordering process works from soup to nuts. Read through the steps below and feel free to Contact us if you have any problems.

Product

  • The first order of business is to know what products you want customized.
  • Start by looking at our Product Page and navigating to the type of product(s) you would like.
  • NOTE that not all apparel products are able to be printed on, and will be reviewed when you submit your choices to us.
  • While choosing products, make sure to note the style/product numbers or name, color choices, and quantities where applicable.
  • If you want to ask if we can do something not listed in the product pages, Contact us.
  • If you have your own product you want printed on, be sure to let us know when you contact us.

Choose Artwork

  • Once you have noted the style/product number or name, color choices, and quantities you will need to decide what is going to be printed on the product, and who will be designing it.
  • If we are to do your design read over the design section in the Process Specifics page.
  • If you have your own art or sketch, read over the Process Specifics page on how to get that image to us.
  • Note that text only designs will not incur a design fee.

Contact us

  • Now that you have your product information, and you know what you are going to do for art, it is time to contact us.
  • Go to the Contact page and fill in the fields with all pertinent info about yourself and what you would like created.

Review

  • We will review your information, contact you to discuss your information in detail, then we will get the artwork and product costs calculated.
  • If you are suppling art we will send you a link to our secure project management site along with your login and password. This is where you will upload the artwork file for us to review.
  • We will go over the file to see if it will need any editing to make it ready to print, and tally charges for such.
  • If we are doing the design(s) we will calculate the design fee.

Quote

  • We will take all the information about the order request and put together a quote.
  • After we send you the quote, it will need to be approved, signed, and sent back to us.

Deposit

  • After approval of the quote, we require a 50% deposit to continue with the order.
  • You will be sent a request for payment by email through our secure payment service.
  • If you are uncomfortable with internet payment, a check may be sent, but please keep in mind this will lengthen the time your order will take to produce.

Design

  • We will begin the design phase, or edit your design once we receive it.
  • Once the design is complete we will send your login and password to our project management site.
  • This is where you will view, approve, or ask for changes to your products design.

Approval

  • After you approve the design we will begin production of your items.
  • Production time is 2 weeks plus shipping time which could be up to 6 days depending on where you live and the shipping option selected.

Final payment and shipping

  • After production is complete, you will be sent another email for the balance of payment.
  • After final payment is received, the product will be shipped to the address you have specified via the carrier chosen.